We know how frustrating it can be whenever a computer, a printer, or your server goes down. Work takes a back seat as you scramble to try to figure out what went wrong and how to fix it. When a widespread issue hits your network, productivity across your organization can grind to a halt, preventing people from completing their daily tasks, which adds to the cost of operations, on top of the cost of repairing the problem.
Our fully-managed IT services suite is designed to provide businesses with 24/7 moni peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.
This “Care” maintenance plan is well-suited for the average computer user. You surf the web, check your email, get on Facebook, Youtube, Netflix, maybe some other sites.
This “Extra Care” maintenance plan was created for multi-user computers, computers belonging to teenagers, and computers that are used for more than just the basics.
This “Total Care” maintenance plan is made to eliminate downtime, minimize overall repair costs, and restore piece of mind to even the most chaotic of computing environments.
Leave the continuous routine computer maintenance to us. With this service, we’ll have the ability to securely dial into your computer and resolve issues we identify. We monitor the computer continuously for threats, vulnerabilities, software patches, installation of unwanted applications, and backup completions.
This service offering offers you and your business peace of mind by leaving routine computer maintenance up to us. Monthly computer maintenance offers you the best protection, prevention, and overall peace-of-mind. Using today’s technology we will remote into your network and protect your personal information, secure your critical data, and clean up your systems.
Our routine covers 30+ areas of interest. We’ll install a lightweight agent on your computer that will call home to us with potential issues, available updates, and other system details as mentioned above. With our routine maintenance, you will enjoy a faster computer and faster internet speeds. Your personal data will be secure from prying eyes. We watch the health of your system and report only necessary findings.
Businesses have enough to handle with their day-to-day operations and core competencies. Technology can help businesses do this, but only if the tools work properly without becoming a burden.
Our proprietary monitoring software runs in the background on your PC/MAC workstations and servers. Hardware, software, system, and custom alerts are triggered when an abnormality arises, sending a notification to our team. A ticket is automatically created and assigned to our support team for investigating (and resolving) the problem.
As a retainer client, you jump to the top of our priority list whenever you report a problem. Our team, intimately familiar with your infrastructure, acts quickly to get things working again without you having to wait or pay premium fees. Our affordable and fixed price Remote Monitoring service helps prevent more serious problems from occurring.
For a fixed monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. Little problems don’t become big — and expensive — and in most instances, you won’t even know there was ever an issue.
Please note, our remote monitoring software cannot magically prevent unexpected hardware failure (like a hard drive or motherboard failing due to mechanical/electrical failure/damage), but it can provide us early warnings when such data is available.
All of our work is backed by our 30-day performance guarantee. If an issue that we work on resurfaces within 30 days, we will address it at no additional charge.