COMPUTER REPAIR
REMOTE MANAGEMENT
REMOTE MANAGEMENT
We offer personalized computer repair services to meet the needs of both residential and business customers. Remote management and Tech Support.
REMOTE MANAGEMENT
REMOTE MANAGEMENT
REMOTE MANAGEMENT
Our platform helps you automate routine operations, keep systems up and running, and streamline and expedite end-user support.
IT MANAGEMENT
REMOTE MANAGEMENT
IT MANAGEMENT
You’ll always be taken care of by a technician located right here in the United States. We ensure you a seamless onboarding from the very start.
SERVICE DESK
TOTAL TECH SERVICES
IT MANAGEMENT
The purpose of using a service desk is to ensure that the users get relevant help in a timely manner. A fully featured cloud-based ticket management system
WEB DESIGN
TOTAL TECH SERVICES
TOTAL TECH SERVICES
Do you want a clean, sharp, professional website design that will adapt to the future growth of your business or organization? Check us out!
TOTAL TECH SERVICES
TOTAL TECH SERVICES
TOTAL TECH SERVICES
WDT Maintenance is a subscription service for any PC that keeps your computer running optimally by giving you access to WDT technicians year-round. Depending on the tier of maintenance subscription.
Save Money With Our IT Maintenance Solutions
IT Maintenance Services
It’s essential that IT solutions are robust to minimize downtime. However, keeping on top of IT maintenance contracts for multi-vendor devices can be a headache - and logging support calls with vendors can be time-consuming.
When your systems are down, having a single point of contact who proactively keeps you up to date with progress and resolves issues quickly is invaluable. We offer these services to small to medium businesses, residential, in-your-home computer repair, system upgrades, and consulting services.
Our service offerings are designed with the specific goal of improving these outcomes:
- Increased Operational Efficiency
- Fast and effective end-to-end ticket resolution
- Minimize risk of business disruption
- Reduce spending on IT assets and service contracts. Save up to 70% annually
- Unlimited help-desk ticket support
Maintenance Services
Maintenance Services
Maintenance Services
To prevent disasters occurring, we provide a polling service to complement your break/fix IT maintenance service. Here we proactively monitor your IT infrastructure and set alerts to notify us ahead of incidents so we can take appropriate action.
Enhanced Maintenance
Maintenance Services
Maintenance Services
Downtime isn’t always due to hardware failure. As an extension of your IT support team, we go beyond just repairing faults and consider all that’s necessary to restore your service, including configuration / software reloads against pre-determined SLAs.
Patch and Compliance
Maintenance Services
Patch and Compliance
It only takes a crack in your defenses to be exploited, before a catastrophic breach can irrevocably damage your business and its reputation. Furthermore, by not keeping your applications and operating systems up to date, stability, performance and on-going supportability can be adversely affected.